Guidance resources for Division of Medicare Advantage Operations (DMAO)
Medicare Advantage Operations (MA)

CMS guidance documents related to Part C benefits policy.

Answers to previously asked questions.

Resources if your questions do not relate to Part C benefits policy.

Please review the available guidance documents and the resources below that may answer your question.

Answers to previously asked questions

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Following are available resources if your question does not relate to Medicare Advantage Operations.

For policy related questions to fiscal soundness, please send an email to Financial Review at FinancialReview@cms.hhs.gov

For Enrollment and Eligibility Policy questions, please submit an inquiry via  https://enrollment.lmi.org/

For Encounter Data questions, please submit an e-mail to   EncounterData@cms.hhs.gov

Technical HPMS questions, please contact the HPMS Help Desk at 1-800-220-2028 or submit an e-mail to  hpms@cms.hhs.gov

For MAO payment to non-contracted providers, please submit an e-mail to   MAguide@cms.hhs.gov

For Medicare Advantage Value-Based Insurance Design (MA-VBID) model questions, please submit an e-mail to   VBID@cms.hhs.gov

Medicare Medicaid Program, please submit an email to   Mmcocapsmodel@cms.hhs.gov

For Part C Bid and Benefits questions, please submit an inquiry via   https://mabenefitsmailbox.lmi.org

For Appeals Policy questions, please submit an inquiry via   https://appeals.lmi.org/

For Parts C and D Audit questions, please submit an e-mail to  part_c_part_d_audit@cms.hhs.gov

For Parts C and D Compliance Policy questions, please submit an e-mail to   Parts_C_and_D_CP_Guidelines@cms.hhs.gov

For Parts C and D Star Rating questions, please submit an e-mail to   PartCandDStarRatings@cms.hhs.gov

For Part C Marketing questions, please submit an e-mail to   Marketing@cms.hhs.gov

For Part C Policy questions, please submit an inquiry via   https://dpap.lmi.org

For Part C Plan Reporting questions, please submit an e-mail to   Partcplanreporting@cms.hhs.gov

For Part D Benefits questions, please submit an e-mail to   partdbenefits@cms.hhs.gov

For Part D Policy questions, please submit an e-mail to   partdpolicy@cms.hhs.gov

For Risk Adjustment questions, please submit an e-mail to   RiskAdjustment@cms.hhs.gov

 
Question

Medicare Advantage Operations Question

Please review the available guidance documents and resources described above before submitting a question.