Guidance resources for Division of Medicare Advantage Operations (DMAO)
Medicare Advantage (MA)/Special Needs Plans (SNP) Applications

Step 1

Please read before submitting a question

The purpose of this site is to submit a Medicare Advantage (MA)/Special Needs Plan (SNP) Applications question that has not been addressed by available resource guidance documents found on the previous page. Before proceeding, please make sure that your question does not relate to one of the following areas:

  • Technical HPMS questions (e.g., PBP download, plan creation, bid upload), please contact the HPMS Help Desk at 1-800-220-2028call or
  • Out-of-Pocket Cost (OOPC) model technical questions please submit an email to:
  • Part D policy questions about meaningful difference please submit an email to:
Step 2

Question Submission

To submit a Medicare Advantage/Special Needs Plan (SNP) Applications question, please complete the form below. Additional information (e.g., screen shots, spreadsheets, and documents) may be attached to assist CMS staff in responding to your question. You will receive an automatic confirmation e-mail as soon as we receive your question. We will do our best to expedite responses via email, but please keep in mind that multiple subject matter experts are generally required to review each question to ensure accurate and complete answers.

In addition, your question and answer will be posted on this site so that other organizations may benefit from additional clarification to CMS guidance (information related to the organization submitting the question will be removed).

If you do not see your parent organization name or contract ID, please enter it here.
File attachments cannot exceed 30 MB or the message will not be delivered.

By selecting the checkbox below, you agree that you have not included any Personally Identifiable Information (PII) or Protected Health Information (PHI) in your request or attachments. Examples include: date of birth, social security number, or patient medical information.